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Dear hypesneaker customer:
Some customers have reported that failures often occur when paying by credit card. In this blog we will show you why it failed and how to pay successfullyt!
If you don't know how to do it after reading the blog, you can contact our customer service!👇
Email: hypesneakervip@gmail.com
Most Common Payment Status
1) Payment Pending
This does not mean failure, but means that you need to wait for the bank to review and approve the payment.
2) Do not honor
The cardholder needs to authorize by phone, explain to the card issuing bank that the payment is made by himself, and please let it go.
👇After authorization👇
Method 1: After authorization, you can place an new order and pay again, and the payment will usually be successful.
Method 2: After authorization, you can contact our customer service by WhatsApp or Email, and we will notify the bank to deduct the payment from the original order again.
3) High Risk
If your credit card has bad spending records or other reasons, it may cause this failure.
First, you can try to pay again or place an order with another credit card.
If it still fails, you can ask the customer service to try to use bank card to transfer money. Currently, there is an additional 3% discount for using this method.
Finally, you only want to pay by credit card, but the payment keeps failing. If you are an old customer with good reputation on the stockxkicks website, you can provide the customer service with the order number that needs to be paid through, and the customer service will apply to the bank for this payment.
Other payment failure reasons
1) 24 hour more repeat fail order
It is recommended not to place repeated orders, first check whether the previous order payment is successful.
If the payment fails, check the reason for the failure and find the solution in this blog.
2) Expired Card
It is recommended that the cardholder contact the bank or check whether the validity period of the card is wrong.
3) Insufficient Funds/Over Credit Limit
You can recharge or place a new order and pay with another card.
4)Payment Declined
You can send the order number to the customer service, and the customer service will consult the bank about the failure reason then tell you.
5) Invalid card number
Cardholders are advised to consult the card issuing bank to see if there are any restrictions on the card, or if other types of cards are not supported, such as cards that can only be used for refueling, and such transactions are not allowed.
6) CVN don't match
There will be a verification code on the back of the credit card. It is recommended that you check the card information and place a new order for payment.
7) Capture card
The bank advises the cardholder to consult the issuing bank to see if there are any restrictions on this card.
8) ip|email|phone exceed trade limit
The bank will limit the number of successful orders per card per day, if you want to buy more, you can buy new items after 24 hours.
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